Classic Fuji & Hakone Tour with Guided Assistance & Odawara Night Experience (Evening & Elegance Course)

Tour Description

Our journey begins at the 5th Station of Mt. Fuji, situated at an elevation of 2300 m above sea level, accessed via the winding Subaru Line Panoramic Road (the order of visits may vary due to operational considerations). If the weather cooperates, you'll have the chance to admire the surrounding landscape and possibly catch a glimpse of the summit of this revered mountain!

Following this stop, lunch will be served (if included in your meal plan). Please inform us of any dietary restrictions or allergies at the time of booking.

Next, we will head to the Ōwakudani Volcanic Area, which showcases secondary volcanic activity, highlighting Japan's volcanic landscape. You will see fumaroles and sulfataras in every direction. Here, you can sample "kurotamago" (black eggs boiled in sulfur water)!

After exploring Ōwakudani, take the Hakone Ropeway down to Ashi Lake, where you can enjoy breathtaking views. A cruise across Lake Ashi is included, allowing you to appreciate the scenery from both above and from the water.

• If weather conditions are unfavorable or excessively humid, visibility of Mount Fuji may be limited or obscured. Please note that no refunds will be provided in such cases.
• If the Hakone Ropeway and the Hakone Pirate Ship are not operational for any reason, the tour will be redirected to one of the following alternative sites: Hakone Komagatake Ropeway, Hakone Lake Ashi Boat Cruise, Lake Kawaguchi Cruise, Mt. Fuji Panoramic Ropeway, Mishima Skywalk, Odawara Castle, Hakone Venetian Glass Museum, Hakone-en Aquarium, Narukawa Art Museum, Hakone Checkpoint, Hakone Shrine, and others.

The tour will proceed regardless of these changes, and no refunds will be issued for this reason.

• If you prefer to disband at Odawara Station and return to Tokyo via bullet train (ticket provided by the guide), please select the "return with bullet train" option.
• If you already possess a Japan Rail Pass and wish to return to Tokyo using it, select the "Disband at Odawara or Hakone" option and notify the guide on the day of the tour.

The tour guide will not accompany passengers on the bullet train from Odawara to Tokyo for operational reasons. However, the guide will share essential information with guests before boarding the train.

This tour offers a blend of traditional and local experiences, providing stunning views of Fuji and Hakone while traveling on the ropeway and sightseeing ferry. In the coastal castle town of Odawara, our local guides (Attenjers) will lead you to an observation deck with views of Odawara City, Sagami Bay, the Hakone mountain range, and Odawara Castle. Afterward, explore Odawara Castle and wander through the town with insights from your guide. When hunger strikes, we’ll take you to a local restaurant representative of Odawara. With Attenjers present, ordering will be stress-free! Then, enjoy a second local experience where you can engage with residents—an entirely satisfying plan!

Information about tour

Place of departure and destination: From Tokyo to Mt.Fuji and Hakone

Number of days of travel: 1 Day

Means of transportation: Bus

Name of bus company: Yamato Kanko

Meal(s): Lunch

Minimum number of passengers to operate: 1

Number of GUIDE: 1

Tour Operator Information

Company Name: H.I.S. Co., Ltd.

Department Name: Inbound Travel Division DMC Department Kanto Team

Address: Sumitomo Fudosan SHINJUKU CENTRAL PARK BUILDING 11F, 6-13-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, JAPAN

Registration No.: No. 724 by the Commissioner of Japan Tourism Agency

Membership: Full Member of the Japan Association of Travel Agents (JATA)

Contact Information

Department Name: Inbound Travel Division DMC Department Kanto Team

Address: Sumitomo Fudosan SHINJUKU CENTRAL PARK BUILDING 11F

Tel: +81-80-9410-9390

Opening hour: 10:00~18:00 (Closed on Saturdays, Sundays, and national holidays)

General Travel Services Manager: Kenji Nagamine

The Tour Operations Manager oversees transactions related to your travel at the sales office managing your arrangements. If you have any inquiries or concerns regarding the explanations provided by the staff about this travel contract, please feel free to reach out to the aforementioned Tour Operations Manager.

Please read and understand the Terms and conditions below.

• Travel Terms and Conditions: Domestic Package Tours
• Travel Agency Terms and Conditions: Section of Package Tour Contract

Highlights

• A comprehensive journey that includes Japan's top tourist spots as well as genuine local castle towns. In Odawara, discover Odawara Castle at night with a knowledgeable local guide, followed by dinner at a famous local eatery. Then, move to a second location with a unique ambiance. Return to Tokyo with ease using the bullet train.
• Attaining the highest point of Mt. Fuji that can be reached by road (approximately 2300 m above sea level)!
• Savor a Japanese half buffet lunch at a restaurant!
• Discover the volcanic region of Ōwakudani and enjoy a ropeway descent to Lake Ashi for stunning panoramic views!
• Relax and take in the sights on a sightseeing cruise on Lake Ashi!
• Solo travelers are always encouraged to join!

Itinerary

• Departure from Shinjuku LOVE Object (please reach the meeting point 15 minutes in advance)
• Subaru Line and Mt. Fuji 5th Station (If Mt. Fuji's 5th Station cannot be reached due to bad weather, an accident on the road etc, we will visit the highest elevation point possible.)
• Lunch (included if you have purchased the according plan)
• Owakudani and Hakone Ropeway
• Cruise on Lake Ashi
• Arrived at Odawara Station, parted ways with the bus tour guide and met up with the local guide.
• Exploring Odawara Castle
• Panoramic View of Odawara from Tenseien Observatory
• Visit Tamura Ginkatsutei, where you'll experience Japanese dashi culture
• Visit Bar Jardin, where you'll experience the skills of Odawara's leading bartenders
• Arrive at Odawara Station and board the Shinkansen to head to Tokyo

Price Details

Included

• Air-conditioned bus
• Cable car fare
• Cruise
• English guide
• Lunch
• Dinner
• Shinkansen Bullet Train ticket from Odawara to Shinjuku (via Tokyo) in non reserved seating (for plans including retourn by Shinkansen)

Not included

• Personal expenses
• Tips

Important Information

Tour Operation & Schedule

• Strict adherence to meeting time is important.
• Please arrive at the designated meeting point at least 10 minutes before the scheduled departure time.
• The bus will depart at the scheduled time at the discretion of our staff. We cannot wait for late arrivals. If you miss the departure, the tour fee will not be refunded.

Schedule/Itinerary Changes

• The scheduled times and itinerary details are subject to change due to traffic conditions, weather, or other unavoidable circumstances. Thank you for your understanding.

Delays and Compensation

• In the unlikely event that the tour is significantly delayed, and you incur expenses such as a taxi fare or accommodation, we regret that our company cannot accept any claim for compensation. We strongly recommend leaving ample time for connections after the tour.

Vehicle Type

• Depending on the final number of participants, the tour may use a medium-sized or small bus instead of a large one.

Tour Cancellation

• The tour may be subject to cancellation or itinerary changes if the minimum number of participants (usually 1 people, but please check your booking confirmation) is not met. We will inform you at least 3 days prior to the departure date.
• In cases of force majeure (e.g., natural disasters, major accidents), the tour may be cancelled without prior notice. A full refund will be issued in such cases.

Special Requests & Health issues

Allergies and Dietary Needs:

• If you have food allergies or other dietary restrictions, please inform the person in charge when making your initial booking.
• While we will attempt to make arrangements to remove the corresponding ingredients where possible, we cannot guarantee full accommodation or avoidance of contamination, especially at non-designated restaurants or local eateries. We appreciate your understanding.

Other Special Needs:

• If you require special assistance or arrangements (e.g., wheelchair access, assistance with small children), please inform us when booking.
• We will accommodate your request to the best of our ability. However, please note that some services may incur an additional charge.

Refusal of Service/Requests:

• We cannot guarantee that we will be able to accommodate all requests for seating, hotel rooms (if applicable to the tour), or specific allergy arrangements. If we cannot meet a request, we will inform you in advance.

Onboard Rules & Etiquette

• Smoking is strictly prohibited inside the bus.
• Please be mindful of the person behind you when you recline your seat. For safety reasons, the guide may advise against using the recliner on certain routes.
• When leaving the bus, even temporarily, please return your seat to the upright position.

Luggage and Facilities:

• The bus is not equipped with a restroom. The bus will make scheduled stops for bathroom breaks.
• Please limit your luggage to items that can be safely stored in the overhead bin or under your seat. If you need to store large luggage on the bus during the tour, please notify us in advance. Please note that some small vans cannot accommodate a lot of luggage.

Assigned Seating:

• Bus seats will be assigned by the company. While we understand seating preferences, specific seat requests cannot be guaranteed.
• In emergency situations, our tour conductor may sit in an otherwise empty seat next to you.
• Bringing pets of any kind is not permitted on the tour. (Excluding certified service animals, with prior notice.)

Miscellaneous

• Please be aware that no refunds or corresponding compensation can be provided for any complimentary benefits (e.g., entrance tickets, coupons) that you choose not to use.
• In accordance with Japan's "Work Style Reform Law," the conductor's working hours are legally restricted. Therefore, meal times during the itinerary will be designated as the tour conductor's rest period.
• During designated free time, you are generally expected to enjoy the activities on your own without a guide.
• Lost and found items will be held for two weeks after the tour ends. When contacting us about them, it will be helpful to tell us your seating position during the tour.
• Perishable items (e.g., food) or items that are difficult to store will be disposed of immediately. Please check carefully before leaving the bus.

Purchase Notice

1. Itinerary Flexibility & Alternative Plans

Our main priority is to give you the best possible experience, but please understand that the itinerary is subject to change due to unforeseen circumstances.

Mt. Fuji 5th Station Access:

• If the Fuji Subaru Line is closed, or if the bus cannot reach the 5th Station due to severe weather or traffic congestion, we will visit an alternative location such as: Oshino Hakkai Village, Arakura Sengen Shrine, Fujisan World Heritage Center, Lake Kawaguchi Oishi Park, or Lake Yamanakako Hana no Miyako Park.

• Please note that depending on road conditions, some alternative routes may also be omitted.

Hakone Area Attractions:

• The Hakone Ropeway and the Hakone Pirate Ship on Lake Ashi may not operate due to maintenance, weather, or other reasons.
• In such cases, or to maintain the schedule on days with heavy traffic, we will visit an alternative location such as: Lake Kawaguchi (cruise), Hakone Komagatake Ropeway, Lake Ashi Boat Cruise, Mt. Fuji Panoramic Ropeway, Hakone-en Aquarium, Hakone Checkpoint, or Hakone Shrine.

General Itinerary Adjustments:

• Due to traffic conditions and timing, some scheduled stops may be shortened or skipped altogether. We will, however, try to adhere to the scheduled itinerary as much as possible. As a general rule, we do not provide partial refunds in these cases.

2. Weather, Views, and Refund Policy

• Visibility of Mt. Fuji: Depending on weather conditions (such as high humidity, heavy rain, fog), Mt. Fuji may not be visible.
• No Refunds for Changes: As a general rule, we do not provide partial or full refunds for weather-related complaints, poor visibility, or changes to the tour schedule made by the tour guide or any of our staff due to operational necessity.

3. Punctuality and Departure

• Strict Adherence to Schedule: To ensure the smooth operation of the tour for all participants, we kindly request that you strictly adhere to the advised departure time at each stop.
• Departure Policy: The tour bus will depart at the scheduled time at the discretion of the tour guide.
• Latecomers: Please be advised that no refunds will be issued for latecomers who miss the bus.

Please note that if you arrive late to the meeting point, we are unable to allow you to join the tour midway due to logistical reasons.

4. Lunch and Dietary Requests

• No Lunch Option: If you select the "No Lunch" option, lunch is not included. Please pack your own lunch.
• Allergies & Gluten Free: We can accommodate most allergy requests, but unfortunately, we do not provide gluten-free meals.
• Muslim-Friendly Meal: We offer a Muslim-friendly meal (pork and alcohol-free). Please understand that this meal is not halal certified.

5. Bullet Train (Shinkansen) Information

• If you plan to take the Bullet Train after the tour, please be sure to select the Bullet Train departing from Odawara Station.
• Missed Train: If you miss the bullet train after getting off at Odawara Station, there will be no refund. Please board the next available train in the non-reserved compartment.

6.Minimum Participants & Child Policy

• Minimum Number of Participants: If the minimum number of participants (1) is not reached, the tour will not take place that day. You will be notified in advance and offered an alternative or a full refund.
• Children Under 5: Children under the age of 5 may travel free of charge, but they do not receive a separate bus seat or a lunch. If a bus seat or lunch is required, please book under the children's fare.

7. Wheelchair User Participation Guide

• Accessibility of Tour Stops: All sightseeing spots on this tour are wheelchair-accessible.
• Boarding the Bus: Please note that our standard tour buses are not equipped with wheelchair lifts or ramps. You will require assistance from your own accompanying person(s) for boarding and alighting the bus.
• Storage of Wheelchair: If you use a folding wheelchair, it can generally be stored in the luggage compartment of the bus. However, as storage space varies by bus size, please be sure to inform us when booking to confirm storage availability.
• Electric Wheelchairs: We regret that due to size and weight limitations, we may not be able to accommodate electric wheelchairs. Please contact us prior to booking to confirm whether your specific model can be stored.
• Required Information: To ensure smooth arrangements, please inform us of your intention to use a wheelchair at the time of booking.

Delays and Compensation In the unlikely event that a tour is significantly delayed, resulting in expenses such as taxi fares or accommodation costs, we cannot accept compensation claims. We strongly recommend allowing ample time for connections after the tour.

【Dinner Requests and Health Concerns: Allergies and Dietary Restrictions】

If you have food allergies or other dietary restrictions, please inform your coordinator at the time of your initial reservation. We will arrange for the removal of relevant ingredients whenever possible. However, we cannot guarantee complete compliance or contamination avoidance, especially at non-designated restaurants or local eateries. We appreciate your understanding. Other Special Requests: If you require special assistance or arrangements, such as wheelchair accessibility or assistance for young children, please inform us at the time of booking. We will do our best to accommodate you. Please be aware that some services may incur additional charges.

We do not accommodate vegetarian, halal, or vegan requests.

How to Use

Voucher will be sent via email. Please show your e-voucher at designated location.

Cancellation Policy

• 11 or more day(s) before the activity date: 0% cancellation fee
• Between 8 and 10 day(s) before the activity date: 20% cancellation fee
• Between 2 and 7 day(s) before the activity date: 30% cancellation fee
• 1 day(s) before the activity date: 40% cancellation fee
• On the activity date: 100% cancellation fee